At SecretBlush.co, we want you to be completely satisfied with your purchase. If an item arrives damaged or if there are missing pieces, you may request a return or exchange within 3 to 5 days of receiving your order.

Conditions for Return and Exchange:

• The item must be unused, unworn, and in its original packaging.
• You must report the issue within 3 to 5 days of receiving the item.
• Only items that arrive damaged or with missing pieces are eligible for return or exchange.

How to Request a Return or Exchange:

1. Contact Us: Reach out to our customer service team by calling +92 317 2114010 or emailing us at secretblush.pk@gmail.com within the 3-5 day window.
2. Provide Details: Include your order number, a description of the issue, and, if possible, a photo of the item.
3. Return Confirmation: Once we review and approve your request, we will provide instructions for the return or exchange.

Note: Return shipping costs may apply unless the issue is due to our error.